Before founding DPC, Ms. Urban worked 22 years in the hotel industry serving in a variety of management positions including: Regional Director of Operations, General Manager, Regional Director of Sales, Director of Sales, Corporate Sales Trainer. Ms. Urban worked 5 years as Director of Convention Sales & Marketing for the Jacksonville and the Beaches Convention & Visitors Bureau. Ms. Urban was responsible for the management of the sales personnel and the services department for the CVB. The services department serviced over 900 groups per year in the North Florida region. Ms. Urban has had a strong presence in the following territories: Washington, DC (18 years), Jacksonville (14 years), Atlanta (9 years) and Tallahassee (7 years). Ms. Urban is the 2005-2006 Chapter President of the North Florida Chapter of Meeting Professional International . She has served in many leadership roles in the Jacksonville community to include: Chairman of the Jacksonville Regional Chamber of Commerce, Beaches Division, President of North Florida Chapter of HSMAI, Board Member of Executive Women International and President of SKAL International Jacksonville Chapter.